COMMUNITY ASSISTANCE PROGRAM

Neighbors helping neighbors.

Rock Service Pros Community Assistance Program

The Rock Service Pros team outside the Livonia office

At Rock Service Pros, we believe comfort isn’t a luxury — it’s a necessity.

Nominate Someone Who's in Need

At Rock Service Pros, we believe a safe, comfortable home isn’t a “nice-to-have” — it’s the baseline.

That’s why we created our Community Assistance Program: a nomination-based initiative where neighbors can raise a hand for someone who’s dealing with a real home issue and could use a little backup.

Each year, Rock Service Pros gives back 10% to the community — and this program is one of the ways we turn that commitment into real repairs, real relief, and real impact.

Nominate a person or family in need and our team will review submissions and award assistance for one qualifying home-service need.

Types of Assistance We May Award

Selected recipients may receive help with one home issue related to:

✅ Plumbing (leaks, no hot water, backups, fixture failures, etc.)

Assistance may include diagnosis, repair, and/or replacement support depending on the situation and safety requirements.

How It Works

Step 1 — Nominate

Tell us who needs help, what’s going on, and why this matters.

Step 2 — Review

Our team reviews nominations with compassion and confidentiality. (No “gotcha” fine print. Just real-world screening.)

Step 3 — Give Back

If selected, we coordinate directly with the nominee (and/or nominator) and schedule service.

Straightforward. Respectful. Neighbor helping neighbor. (And yes, we actually show up — we’re Rock Service Pros, not Rock “Maybe Next Tuesday.”) Simple. Honest. Neighbor helping neighbor.

Who Should Be Nominated?

We encourage you to nominate someone who may be:

  • Facing financial hardship
  • Elderly or on a fixed income
  • A single parent household
  • A veteran
  • Managing illness, loss, or an unexpected hardship
  • Dealing with a home issue that affects safety, heat, water, power, or basic living conditions

If it’s a situation where a repair would truly lift a burden — we want to hear about it.

A Few Important Notes

  • Nominations are confidential and reviewed with care.
  • Submitting a nomination does not guarantee selection.
  • We may need to verify details and confirm homeowner/tenant permission before scheduling.
  • Assistance is awarded based on need, safety, serviceability, and available program capacity.

We make our selection quarterly.

10% of our net profits goes to fund this program

Nominate someone

Nomination form

Tell us who needs help, what’s going on, and why it matters. Our team reviews every nomination with compassion and confidentiality.

We make our selection quarterly. 10% of our net profits funds this program.

Nominations are confidential. Submitting a nomination does not guarantee selection.

WHEN YOU NEED US, ROCK’S READY.

Let’s take care
of your plumbing.

Tell us what’s happening.
We’ll help you take the next step.

Call 727-380-7095More ways to reach Rock